Park Rules & FAQs
AMUSEMENT PARK RULES & FAQs
At Camelbeach Mountain Waterpark, we strive to maximize the safety and enjoyment of each and every guest and therefore enforce regulations and policies throughout the water resort. The conduct of all our guests must reflect a safe and family fun environment. Running, inappropriate language or gestures, and intoxication are prohibited. Smoking is only allowed in the designated smoking areas located within the amusement park and picnic area. Camelbeach does not condone line jumping, which is defined as cutting in front of other guests or attempting a re-entry after having left the line for any reason without a Speed Pass. Guests who line jump may be ejected from the water park without a refund. Clothing and tattoos must not depict or display any lewd, offensive, or vulgar pictures and/or language. Turning clothing inside out to conceal these offenses is not permissible. Park Management retains the right to determine if a guest’s clothing and/or tattoo is deemed to have a negative impact on another guest’s family-fun experience at Camelbeach Mountain Waterpark, and these standards are up to Park Management discretion. Any offense described within the Behavior Policy of Camelbeach Mountain Waterpark can lead to dismissal from our Pennsylvania amusement park with no refund given.
Cameras and Video Recorders
Camelback Mountain Resort must authorize all photo and video capture for the intent of public audience use and/or distribution. Cameras and video recording equipment use is acceptable only when it is safe and unobtrusive to other guests. Use of cameras and video recording equipment is strictly prohibited on slides and under water at the Blue Nile Adventure River, Kahuna Lagoon Wave Pool, Olympic Pool, and in public restrooms.
Frequently Asked Questions:
What if it is cloudy or drizzling?
Cloudy or rainy days are great days to visit Camelbeach Waterpark! The lines are usually so short, you’ll think you're the only one in the park. Plus, all of our water rides are kept at a comfortable level between 78 and 81 degrees, so if you're contemplating a weekend getaway and the day's forecast isn't perfect... think of those short lines and enjoy your time at the biggest water park in PA!
What if there is lightning in the area?
Some of the best days of summer start off with a questionable weather forecast. When it’s cloudy, crowds are at a minimum, the lines are short & there is even a chance you might get wet. What a great day to visit Camelbeach!
While we don’t offer a refund on tickets, we do make your visit risk free by assuring you that if we suspend operations due to weather, you will receive a complimentary ticket to come back at a later date.
Here’s what you need to know: In the event the waterpark fully suspends operations for a total of 90 minutes, complimentary tickets will be issued as follows.
- If tickets are issued before 3PM on the day of your visit, you will receive a complimentary full day ticket to use on another day this summer.
- If tickets are issued after 3PM on the day of your visit, you will receive a complimentary twilight ticket for use on another day this summer.
Everyone in your party needs to be present with their proof of purchase and all of their belongings, as receiving the return visit ticket will forfeit the rest of your day’s visit.
Our state of the art weather alert system will guarantee your safety, while our weather warranty will guarantee your satisfaction.
What is the easiest way to get to Camelbeach?
Simply click on the button below to access the map and directions to the largest waterpark in PA!
Can I buy online?
Absolutely, and if you want to save time and money, you should pre-plan and purchase tickets, Speed Pass, cabana, and picnic tables online ahead of time. Camelbeach Mountain Waterpark is your one-stop-shop for all things Camelbeach. To start, you can buy general tickets, Four4Fun tickets, and twilight tickets today and print them out at home, so when you arrive at the amusement park, your party can walk directly to the gate without waiting in the ticket line. Season passes and season pass forms can be accessed at home directly from the website as well.As you plan your Pocono vacation or weekend getaway, make sure to consider our FlowRider Lessons and our picnic options, such as renting a picnic table or cabana. Finally, don’t forget about the Speed Pass, the best way to enjoy as many slides and attractions as possible.
Where can I park?
There is FREE parking available at Camelbeach’s theme park every day of the week. Preferred parking is also available for just $20 per day. Spots are available on a first come first served basis. This preferred lot will provide the most direct access to the main gate. Handicap parking is also available; kindly have all necessary credentials ready upon arrival.
What should I know before I lounge under a palm tree?
Before you hit the slides, Camelbeach Pocono Resort does have one recommendation; there are a lot of attractions out there, so it’s always a good idea to pre-determine a meeting spot in the event that you get separated. At the base of the bridge that leads into Camel Cove, you will find our Camel statue which makes a great spot to meet back up with your family or to designate as a fallback location if your party becomes separated.
What should we wear?
For comfort and convenience, Camelbeach Mountain Waterpark requires that all guests wear appropriate swimwear. Proper swimwear is defined as a properly fitting and covering, one or two piece swimsuit or shorts that stop above or just below the knees. Thong bottoms, cut-offs, and suits with excessive buckles, rivets, and zippers are not permitted. Children must use diaper covers while enjoying the water elements of the amusement park.
Also, you and your family will probably be most comfortable if you wear water shoes or flip-flops. Cubbies are conveniently located throughout the amusement park to store footwear while you enjoy the water rides. If you happen to forget something at home, you can stop by The Loft at Camelbeach for all your water park essentials and Camelbeach souvenirs. Clothing and tattoos must not depict or display any lewd, offensive, or vulgar pictures and/or language. Turning clothing inside out so as to conceal these offenses is not permissible.
What can we bring into the park?
Please note that all bags are searched before they are permitted into the family water park; no food, glass, alcohol, or sharp objects are allowed on premises. One bottle of water per person is permitted. Other than these exceptions, most other personal belongings are allowed. Other items which are permissible include towels, sunscreen, and a change of clothes. Life jackets are available for free throughout the amusement park but are distributed on a first come, first served basis. ATMs are available and all major credit cards are accepted throughout the water resort.
Where are the bathrooms?
At Camelbeach Mountain Waterpark, we have tried to think of everything to make your day a little easier. To start, we have plenty of bathrooms located throughout the amusement park. Facilities are well marked and our staff monitors them throughout the day to keep them clean and fresh.
Can I rent a locker for my valuables and belongings?
One of the most important places for families inside the amusement park is our “Locker Booth.” There, you can rent a locker, stroller or seat cushion. You may view where the Locker Booth is located by accessing our park map.
||1 Locker: $8.00
Block of 3 Lockers: $18.00
$10 refundable deposit is available on all lockers. Deposits are refunded only once the key is returned for the day.
||1 Locker: $12.00
Block of 3 Lockers: $30.00
$10 refundable deposit is available on all lockers. Deposits are refunded only once the key is returned for the day.
$10/$15. Accepts credit cards directly, and the whole family can know the personal PIN number that you set. You may use your electronic locker all day long.
No key is necessary, so you won’t have to carry a key with you all day!
Electronic lockers are located in 3 places throughout the park: adjacent to the main gate, the hallway next to the Locker Booth, and in the Annex Changing Rooms.
Where can I go for lost and found?
If you lose something while in the park, stop by the Amenities Booth to see if your item has been returned to our Lost and Found or call 570-629-1662 (see below for appropriate extension):
Items of value = ext. 1110**
Other items left in the water park = ext. 2232
Other items left at Camelback Mountain Adventures = ext. 2236
** Items of value are the following:
- Season passes
- Driver’s license
- Credit cards
- Gold or silver jewelry
- Prescription glasses
- Electronics (iPads, Kindles, walkie talkies, etc.)
- Car keys
- Cell phones
- Medications and inhalers
Camelbeach is not responsible for stolen property.
What do I do if I need a bandage?
Not to worry. At any given moment, Camelbeach employs over 200 staff members throughout the water park, trained for emergencies and ready to answer any questions. Our award-winning lifeguard team is specifically trained and frequently audited by an independent company to ensure that service and safety standards are practiced. If you need a bandage or medical attention for any reason, First-Aid is located adjacent to Pipeline Pizza and is always staffed.
What are the picnic options?
Coolers and outside food and beverage items other than one bottle of water are prohibited inside the park except for the Picnic Area. Picnic tables are $15 to rent for the day and may be reserved online or at any ticket window. Availability is limited, so we encourage all of our guests to reserve their table online. Remember, you will need both your admission ticket and wristband to enter the picnic area. Wristbands will be issued at the ticket window. If you reserve your table online, simply go to the picnic area reservation table located in the entrance breezeway. For the comfort and convenience of all our guests, there is an 8 person maximum per table, including children in strollers. Please keep in mind that glass, sharp objects, open flames, and alcoholic beverages are not allowed through the gate or in the picnic area. If we have sold out of tables on the day of your visit, you are welcome to tailgate in the parking lot.
What are the in-park food options?
Camelbeach Pennsylvania amusement park hosts full service dining at Cameltop Lodge, Barefoot Smokehouse,
Mr. Crabby's Deck BBQ, Cleo’s Café, and Pipeline Pizza where you can enjoy fresh salads, wraps, chicken fingers, pizza, burgers, hot dogs, cheesesteaks, and succulent BBQ. Also, snacks, treats, and beverage stands are located throughout the park, and soft-serve ice cream, funnel cake, and hot waffles are available all day! The majority of our food outlets are centrally located right in the heart of the park, making it convenient to satisfy the choosiest eaters. Plus, there is plenty of shaded seating!
What is a Cabana?
Did somebody say CABANA? One of our 41 private cabanas is absolutely the ideal spot to set up shop with your family. Cabanas are conveniently located around the Kahuna Lagoon Wavepool, Pharaoh’s Phortress, and the Olympic Pool. These Cabanas come in two sizes; regular sized cabanas that accommodate up to six people, while our deluxe cabanas can accommodate up to ten people. Supplies are limited, so if a Cabana interests you, be sure to reserve yours online before your visit. And let’s not forget that food and beverage service is provided!
What if my family becomes separated?
While we have an attentive staff and a great system in place, nothing beats having your own plan. Right in the heart of our park, you’ll find a five foot tall, stone Camel Statue laying on the sand underneath the palm trees. This is a perfect place to rendezvous in the event that you unintentionally become separated from your loved ones.
Here are some helpful hints right from our Security Team:
- Take a deep breath…we’re on it! Most individuals are reunited within fifteen minutes.
- As a family or group, pre-determine a meeting area in the event that you become separated.
- If you are coming to the park with young children, take a moment to identify the various staff members and uniforms that you see. Also, take the extra minute to remind your children what you are wearing, as this will greatly assist our efforts in picking you out from the crowd.
- Did we mention to take a deep breath? There is only one way in and one way out, and the exit is always staffed.
Unfortunately, it’s not all that uncommon for family or group members to become separated from one another while at Camelbeach Mountain Waterpark – it’s a good-sized park, and there are many enticing distractions, like ice cream and waterslides. Fortunately, Camelbeach has a fantastic, attentive staff, and we have a great procedure in place to minimize any anxiety and to expedite a happy reunion.
Camelbeach staff members are easily identifiable; each and every park manager wears a bright orange golf shirt and carries a radio. Lifeguards and waterpark attendants wear either red or blue swim suits with well-branded t-shirts, and our security team is dressed in orange Camelbeach t-shirts which read SECURITY across the front. All these team members, including our food and beverage department, are in constant communication.
As soon as any staff member recognizes that an individual may have become separated from a group, or has that “uh-oh, I-can’t-find-my-parents” look in their eyes, we will immediately call by radio to Security. Without hesitation, one of our security members (we have both male and female) will go to the individual and stay with them until they are reunited. Security will go with the individual to the Camel Statue.
What is the tobacco policy?
For the comfort and convenience of all our guests, smoking is permitted in designated areas throughout the park. Check out the Park Map to find our smoking areas.
Do I need to bring swimmies or a lifejacket for my little one?
You may, but please know that the floatation devices you bring must meet US Coast Guard standards, so air-filled swimmies are not sufficient. However, we have plenty of lifejackets available throughout the park, free for your use! Speaking of swimmer safety, please observe all height restrictions, and take comfort in knowing that Camelbeach Mountain Waterpark is 100% compliant with the Virginia Graeme Baker Act.
Are there changing rooms or showers?
You’ll find both changing rooms and showers at Camelbeach Mountain Waterpark. No one ever wants to leave, but the ride home is a little more enjoyable in dry clothes. Check out the Park Map to find our changing areas and restrooms.
Who do I talk to about a guest with a disability?
Guests with disabilities may call Guest Services at 570-629-1662 ext.1185 or email firstname.lastname@example.org for further information.