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 Park Rules & Behavior
We strive to maximize the safety and enjoyment of each and every guest at Camelbeach Mountain Waterpark and therefore enforce regulations and policies throughout the park. The conduct of guests must keep safety and a family-fun environment at the forefront. Running, inappropriate language or gestures, and intoxication are prohibited. Smoking is only allowed in the designated smoking areas located within the park and picnic area. Camelbeach does not condone line jumping, which is defined as cutting in front of other guests or attempting a re-entry after having left the line for any reason. Guests who line jump may be ejected from the water park without refund. Clothing and tattoos must not depict or display any lewd, offensive, or vulgar pictures and/or language. Turning clothing inside out so as to conceal these offenses is not permissible. It is the discretion of Park Management to determine if a guest’s clothing and/or tattoo is deemed to have a negative impact on another guest’s family-fun experience at Camelbeach Mountain Waterpark. Any offense described within the Behavior Policy of Camelbeach Mountain Waterpark can lead to dismissal from the Park with no refund given. 


Frequently Asked Questions:

 
 
What if it is cloudy or drizzling?

If it is cloudy or just raining - it is a great day to come to Camelbeach!  Usually the lines are short and you will think you're the only one in the park. Plus all of our water rides are kept at a comfortable level between 78-81 degrees. So, if you're contemplating coming and the day's forecast isn't perfect... think of those short lines and Buy your Tickets NOW!

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What if there is lightning in the area?

In the event the waterpark fully suspends operations before the Twilight Session (3 hours prior to scheduled closing), and remains on hold for more than 90 minutes, you can decide to leave the park and receive a return visit voucher.

When park hours are 11am to 6 pm return vouchers are distributed as follows:

•    On hold before 3pm, guest receives a full day return voucher
•    On hold after 3pm, guest receives a twilight return voucher
•    Twilight vouchers can be upgraded to a full day ticket at any ticket window

When park hours are 10am to 7 pm return vouchers are distributed as follows:

•    On hold before 2pm, guest receives a full day return voucher
•    On hold after 2pm, guest receives a twilight return voucher
•    Twilight vouchers can be upgraded to a full day ticket at any ticket window


 Twilight Session Return Visit Vouchers can be upgraded to a Full-Day Ticket at 50% off the published window rate. Full-Day Return Visit Vouchers and Twilight Session Return Visit Vouchers hold no cash value and cannot be refunded. 

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What’s the easiest way to get to the ‘beach?

Just click on the green marker, then click "Get Directions".

View Larger Map

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Can I buy online?

Absolutely, and if you want to save time and money, you should -- camelbeach.com is your one-stop-shop for all things Camelbeach. To start, you can buy your tickets right there and print them out at home, so that when you arrive you and your party can go right to the gate.

CLICK HERE TO BUY TICKETS ONLINE

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Where can I park?

There is FREE parking available everyday of the week. However, should you choose, preferred parking is available for a modest $15 per day fee.  Spots are on a first come first serve basis. This preferred lot will provide the most direct access to the main gate. Handicap parking is also available, kindly have all necessary credentials available.

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What should I know before I lounge under a palm tree?

Before you hit the slides, Camelback does have one recommendation, there are a lot of distractions out there, so it’s always a good idea to pre-determine a meeting spot in the event that you get separated (we’ve even tried to make this easy for you)…right at the base of the bridge that leads into the “Camel Cove” you will find our Camel Statue which makes a great spot to meet back up with your family, or if your separated.

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What should we wear?

For comfort and convenience, Camelbeach Mountain Waterpark requires that all guests wear appropriate swimwear.  Proper swimwear is defined as a properly fitting and covering, one or two piece, swimsuit or shorts that stop above or just below the kneed.  Thong botttoms, cut-offs and suits with excessive buckles, rivets, and zippers are not permitted.  Children must use diaper covers while enjoying the water elements of Camelbeach.

Also, you and your family will probably be most comfortable if you wear water shoes or flip-flops…cubbies are conveniently located throughout the park to store footwear when you are enjoying the rides.

Don’t worry, if you happen to forget something you can stop by the Oasis Gift Shop at Camelbeach for all your waterpark essentials and Camelbeach souvenirs.

Clothing and tattoos must not depict or display any lewd, offensive, or vulgar pictures and/or language. Turning clothing inside out so as to conceal these offenses is not permissible.
 

 
What can we bring into the park?

Please note that all bags are searched before they are permitted into the waterpark; no food, glass, or sharp objects are allowed. One bottle of water per person is permitted. Other than these exceptions, most other personal belongings are allowed. Other items to make you comfortable and prepared include towels, sunscreen, a change of clothes.  Life jackets are available for free throughout the park, but are on a first come, first served basis. ATMS are available, major credit cards are accepted, or for super convenience, you may want to consider “CamelCash.”

 
 
Where are the bathrooms?

At Camelbeach Mountain Waterpark, we have tried to think of everything to make your day a little easier. To start, we have plenty of bathrooms located throughout the park. Facilities are well marked and our staff monitors them throughout the day keeping them clean and fresh.
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Can I rent a locker for my valuables and belongings?

One of the most important places for families is our “Amenities Booth.” There, you can rent a locker, stroller or seat cushion.  CLICK HERE to view the Camelbeach park map.
 
  • Regular Size Lockers are $8.00 plus a $5 refundable deposit. Deposits are refunded only once the key is returned for the day. 
  • Large Size Lockers are $12.00 plus a $5 refundable deposit. Deposits are refunded only once the key is returned for the day.
  • Electronic lockers are $10/$15-- The best thing is that it accepts credit cards and the whole family can know the pin that is set and use it all day long (no need to carry around a key!)


* If you lose something while in the park stop by the locker booth to see if it turned up in our Lost and Found or call 570-629-1661 (see below for appropriate extension):
Items of value = ext 1110**
Other items left in the water park = 2232
Other items left at CBKMA = ext 2236

Camelbeach is not responsible for stolen items.

** Items of value are the following:
 

  • Season passes
  • Drivers license
  • Credit cards
  • Money
  • Gold or silver jewelry
  • Prescription glasses
  • Electronics (I pads, kindles, walkie talkies etc)
  • Cameras
  • Car keys
  • Cell phones
  • Medications and inhalers
Camelbeach is not responsible for stolen property.
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What do I do if I need a band-aid?

Not to worry. At any given moment there’s over 200 staff members out in the park trained to keep watch and ready to answer any questions.

Our award-winning lifeguard team is specifically trained and frequently audited by an independent company to ensure that service and safety standards are practiced.
Still, it’s a good idea for anyone to know where our First-Aid team is stationed. First-Aid is located adjacent to Pipeline Pizza, and is always staffed.

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Can I pack my family a picnic lunch?

Coolers and outside food and beverage items other than one bottle of water are prohibited inside the park except for the Picnic area. Picnic tables are $12 to rent for the day. Picnic tables may be reserved online or at any ticket window; however, availability is limited, so it is encouraged to reserve your table online. Remember, you will need both your admission ticket and wristband to enter the picnic area. Wristbands will be issued at the ticket window. If you reserve your table online, simply go to the picnic area reservation table located in the entrance breezeway. For the comfort and convenience of all our guests, there is an 8 person maximum per table. Please keep in mind no glass, no sharp objects and no alcoholic beverages will be allowed through the gate. If on the day of your visit, we have sold out of tables, you are welcome to tailgate in the parking lot.
 
CLICK HERE TO PURCHASE I PICNIC TABLE
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What if I don’t feel like lugging the cooler?

Let’s see, soft-serve ice cream, fresh salads, wraps and funnel cake…need anything else? Just in case, we’ve got chicken fingers, pizza, burgers, hot dogs, cheesesteaks, succulent BBQ, and complete beverage service. The majority of our food outlets are centrally located right in the heart of the park; making it convenient to satisfy the choosiest eaters. Plus, there is plenty of shaded seating.

CLICK HERE TO VIEW OUR FOOD FAVORITES

What are these Cabana’s that I’m always hearing about?

Did somebody say CABANA? Certainly, one of our 31 private cabanas is absolutely the ideal spot to set up shop with your family. Cabanas are conveniently located around the Kahuna Lagoon Wavepool, Pharaoh’s Phortress, and the Olympic Pool. These Cabana’s come in two sizes; regular sized cabanas that accommodate up to six people, while our deluxe cabanas can accommodate up to ten people. Supplies are limited, so if a Cabana interests you, be sure to reserve yours online before your visit. Did we forget to mention, food and beverage service is provided.


 
CLICK HERE TO PURCHASE A CABANA

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Where’s the best place for my family to call home for the day?

In addition to the Cabana’s, there are three other great locations that make an ideal base-camp for your crew. If you have younger children, you will definitely want to consider the “Camel Cove.” Families with older, or more independent kids, may want to consider either the Kahuna Lagoon Wavepool or Pharaoh’s Phortess as their base for the day.


What if we become separated during the day?

While we have an attentive staff and a great system in place, nothing beats having your own plan. Right in the heart of our park you’ll find a Camel. This is a perfect place to rendezvous in the event that you unintentionally become separated.

Here are some helpful hints right from our Security team:
 1) Take a deep breath…we’re on it, most individuals are reunited within fifteen minutes.

 2) As a family or group, pre-determine a meeting area in the event that you become separated

 3) If you are coming to the park with young children, take a moment to identify the various staff        members and uniforms that you see. Also, take the extra minute to remind your children what you are wearing, as this will greatly assist our efforts in picking you out from the crowd.

 4) Did we mention.. take a deep breath…we’re on it...there is only one way in and one way out…the exit is always staffed, and most individuals are reunited within fifteen minutes.


Unfortunately, it’s not all that uncommon for family or group members to become separated from one another while at Camelbeach Mountain Waterpark – it’s a good-sized park, and there are many enticing distractions, like ice cream and waterslides. Fortunately, Camelbeach has a fantastic, attentive staff and we have a great procedure in place to minimize any anxiety and expedite a happy reunion.

First off, please note a few important features. At Camelbeach, there is only one exit gate, and this exit is always staffed. Second, right in the heart of the park, we have our “Family Meeting Camel.” This facility  makes for the perfect pre-determined rendezvous spot. Finally, Camelbeach staff members are easily identifiable; each and every park manager wears a bright orange golf shirt and carries a radio. Lifeguards and waterpark attendants wear either red or blue swim suits with well-branded t-shirts, and our security team is dressed in orange Camelbeach d shirts which read SECURITY across the front. All these team members, including our food and beverage department (you’d be surprised how many wandering souls make their way to the ice cream stand) are in constant communication.

As soon as any staff member recognizes that an individual may have become separated from a group, or has that “uh-oh, I-can’t-find-my-parents look in their eye” that staff member will immediately call by radio to Security. Without hesitation, one of our security members (we have both male and female) will go to the individual and stay with them until they are reunited. Most times, Security will go with the individual to the “Family Meeting Area”, or often times they will walk around the park with them. This is typically determined at the discretion of Security, based on the age and temperament of the individual.
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Is smoking permitted within the park?

Yes. For the comfort and convenience of all our guests, smoking is permitted in designated areas throughout the park. Check out the Park Map to find our smoking areas.
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Do I need to bring swimmies or a lifejacket for my little one?
You may, but please know that they must meet US Coast Guard standards. However, we have plenty of lifejackets available throughout the park; plus, they are free to use. Speaking of swimmer safety, please observe all height restrictions, and take comfort in knowing that Camelbeach Mountain Waterpark is 100% compliant with the Virginia Graeme Baker Act.
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What about the end of the day, are there changing rooms or showers?

 You’ll find both at Camelbeach Mountain Waterpark. No one ever wants to leave, but the ride home is a little more enjoyable in dry clothes.  Check out the Park Map to find our changing areas and rest rooms.
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