Accessibility

Accessibility

Guests With Disabilities

If you or someone you are responsible for has a particular disability or special need, we encourage you to contact us at parkhelp@skicamelback.com or 570-629-1661 EXT. 2001 at least 48hrs in advance of your visit to better assist us in preparing for your visit. Please visit Guest Services if you are on site and need immediate assistance. 

Admission

We do not offer any admission discounts specifically for guests with disabilities or pregnant women. Please see option for the Speed Pass, and purchase your tickets online for direct to gate access!

Outside Food & Beverage Policy

Please acquaint yourself with the Outside Food & Beverage Policy found on the link below.

Outside Food & Beverage Policy

Accessibility

Although our theme park is handicap accessible, any guests wearing a brace or cast may be restricted from riding any slides where the brace or cast may present a hazard to the guest, others, or the slide.

We encourage you to contact us at parkhelp@skicamelback.com or 570-629-1661 EXT. 2001 at least 48hrs in advance of your visit to better assist us in preparing for your visit. Please visit Guest Services if you are on site and need immediate assistance.

The safety and well-being of our guests is of the highest importance at Camelbeach Mountain Waterpark.Our First Aid Team is based in the building near the Kahuna Lagoon Wave Pool and is open while the park is open. Emergency Medical Technicians are available if first aid is needed. If necessary, Camelbeach Mountain Waterpark is only a short drive to local hospitals.

Food & Beverage Outlets do accommodate guests with special dietary needs, however due to the volume of food preparation, Camelbeach cannot guarantee separation of foods when stored, transported and prepared on cooking surfaces. Guests who suffer from sensitive or life-threatening allergies should exercise extreme caution and use personal judgment.

 Peanut free: All baked and pre-packaged snacks and Dippin’ Dots may contain peanuts, nuts or pine tree nuts. Guests are urged to ask for a Food & Beverage management staff member for guidance at each outlet.

Seafood allergies: Fried seafood is prepared in designated fryers that are not comingled with chicken fingers, fried pickles or any other fried food we offer.

Healthy food choices: Fruit, fruit cups, wraps, salads, yogurt, veggie burgers and items like baked chicken and steamed vegetables can be found throughout the food & beverage outlets at Camelbeach.

Snacks for toddlers: Goldfish crackers, graham crackers, cereals, apple juice, cranberry and orange juice are served at select Camelbeach outlets.

Kosher snacks: Camelbeach serves Kosher products such as UTZ potato chips and Pepsi products, among other snacks.

Gluten Free: Camelbeach serves Gluten free chicken fingers and pizza, and various salads. These items are made to order and the guest must ask the Food & Beverage outlet staff for the gluten free option.

Camelbeach First Aid is trained to handle all health emergencies including the needs of diabetic guests. Insulin is allowed inside the waterpark in soft coolers, which must be tagged by the gate staff. Camelbeach also allows diabetic guests who suffer from low blood sugar one (1) high sugar item such as a candy bar, orange juice or a can or bottle of soda. Camelbeach reserves the right to ask for medical documentation.

 We encourage you to contact us at parkhelp@skicamelback.com or 570-629-1661 EXT. 2001 at least 48hrs in advance of your visit to better assist us in preparing for your visit. Please visit Guest Services if you are on site and need immediate assistance.

More about our Outside Food  & Beverage Policy

Camelbeach offers handicap parking spots close to the main entry of Camelbeach in Lot 2 available on a first-come, first-served basis only.

Camelbeach offers drop off/pick up access at the park entrance.

Camelbeach also offers shuttle service to all parking lots if all handicap parking spots in Lot 2 are full. Guest requiring a handicap parking space should present state issued permits.

 We encourage you to contact us at parkhelp@skicamelback.com or 570-629-1661 EXT. 2001 at least 48hrs in advance of your visit to better assist us in preparing for your visit. Please visit Guest Services if you are on site and need immediate assistance.

Animals of any kind are not allowed in the park, except for legally-defined service dogs or as may otherwise be required by law to assist those with disabilities (“disabilities” being defined by the Americans with Disabilities Act or other applicable laws). If you claim to have a legally-qualifying “service dog” you will be required to verify its legitimacy, pursuant to applicable legal requirements which are then in effect. A “service animal” is defined by law, and not by a person’s personal desires. For example, a “companion” animal, or an animal that brings “emotional comfort,” or a dog which serves as “personal security,” does not qualify as a legal “service animal.”

Even if a “service animal” is verified, and allowed to enter the park, please be aware that you are still responsible for controlling it at all times. A service animal is also prohibited from all rides, because rides are built for people, and because animals cannot be safely contained or restrained, they would thereby pose a serious safety hazard. Animals are also prohibited from going into or on any water ride or attractions, because of hygiene concerns, in addition to safety concerns.

Please understand that we may require removal of your service animal from park property if it poses a threat to persons or property, including without limitation, if it is unruly, threatening, aggressive (barking, snarling, biting at patrons, etc.) and/or if you are unable to control your animal at all times.

You must make sure that your service animal has gone to the bathroom before coming to the Park.  Once at the Park, if your animal needs to “go,” please do your best to steer the animal to an area off to the side on a grassy area, away from other patrons, if possible.  We encourage you to ask a staff member to where your animal might be directed.  

It is prohibited to leave animals in a car while patrons enjoy the Park; in such event, animal control (or other government authority) may be called, and your car forcibly entered into, in order to attend to the health or safety needs of an animal.   You will have to pay all such costs involved in the rescue of any pet left in a car, and may face animal cruelty charges from local authorities.

 We encourage you to contact us at parkhelp@skicamelback.com or 570-629-1661 EXT. 2001 at least 48hrs in advance of your visit to better assist us in preparing for your visit. Please visit Guest Services if you are on site and need immediate assistance.

At Camelbeach Mountain Waterpark, we welcome guests with disabilities to enjoy our park. The person with a disability and one (1) chaperone are offered a 20% discount on a Premium Speed Pass, if desired.

Please visit Guest Services if you are interested in purchasing the discounted Premium Speed Pass.

 We encourage you to contact us at parkhelp@skicamelback.com or 570-629-1661 EXT. 2001 at least 48hrs in advance of your visit to better assist us in preparing for your visit. Please visit Guest Services if you are on site and need immediate assistance.

More about Speed Pass

All of the slide/tube attractions require climbing stairs. Mummy’s Oasis, Pharaoh’s Phortress, Lazy River, Kahuna Lagoon, and the swimming pool offers zero entry or portable lift access. 

We strive to safely accommodate the needs of all guests including guest with disabilities. Safety and accessibilities guidelines for all attractions are posted near the attraction.

  We encourage you to contact us at parkhelp@skicamelback.com or 570-629-1661 EXT. 2001 at least 48hrs in advance of your visit to better assist us in preparing for your visit. Please visit Guest Services if you are on site and need immediate assistance.

 Wheelchairs and motorized wheelchairs are welcome at Camelbeach. You may bring your own wheelchair or electric wheelchair to the Park. 

Wheelchair rental is available at the Locker Amenities Booth inside the park at the top of the hill.

Rentals are available on a first-come, first-served basis only.

A rental fee, refundable deposit and photo ID are required.

 We encourage you to contact us at parkhelp@skicamelback.com or 570-629-1661 EXT. 2001 at least 48hrs in advance of your visit to better assist us in preparing for your visit. Please visit Guest Services if you are on site and need immediate assistance.