RULES & FAQS

PENNSYLVANIA WATER PARK RULES & FAQS

Got a question before your trip to Camelbeach Pennsylvania Water Park? Check out our rules and list of frequently asked questions below for a safe and fun visit!

CAMELBEACH RULES & FAQs

At our Pennsylvania water park, we strive to maximize the safety and enjoyment of each and every guest and therefore enforce regulations and policies throughout the waterpark. The conduct of all our guests must reflect a safe and family fun environment. Running, inappropriate language or gestures, and intoxication are prohibited. Smoking is only allowed in the designated smoking areas located within the waterpark and picnic area. Camelbeach does not condone line jumping, which is defined as cutting in front of other guests or attempting a re-entry after having left the line for any reason without a Speed Pass. Guests who line jump may be ejected from the Pennsylvania water park without a refund. Clothing and tattoos must not depict or display any lewd, offensive, or vulgar pictures and/or language. Turning clothing inside out to conceal these offenses is not permissible. This also includes proper swimwear. Thong bottoms, cut-offs, and suits with excessive buckles, rivets, and zippers are not permitted. Management retains the right to determine if a guest’s clothing and/or tattoo is deemed to have a negative impact on another guest’s family-fun experience at Camelbeach Mountain Waterpark, and these standards are up to Management discretion. Any offense described within the Behavior Policy of Camelbeach Mountain Waterpark can lead to dismissal from the resort under Pennsylvania law with no refund given.

Click the link below to acquaint yourself with the Outside Food & Beverage Policy at Camelbeach Mountain Waterpark.

Outside Food & Beverage Policy

CAMERAS AND VIDEO RECORDERS

Camelback Pennsylvania Water Park must authorize all photo and video capture for the intent of public audience use and/or distribution.  Cameras and video recording equipment use is acceptable only when it is safe and unobtrusive to other guests. Use of cameras and video recording equipment is strictly prohibited on slides and under water at the Blue Nile Adventure River, Kahuna Lagoon Wave Pool, Olympic Pool, and in public restrooms.

RESORT DRONE POLICY

Out of safety concerns for guests, employees, and resort property, as well as concerns for individual privacy, Camelback Mountain Resort prohibits the operation or use of unmanned aerial systems, or drones, by the general public - including recreational users and hobbyists - without the prior written authorization from the Resort. This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within Camelback Mountain Resort boundaries. This prohibition on drone operations or use extends to any drones launched or operated from Resort property, as well as drones launched from private property outside of the Resort boundaries. Any authorized operation of aerial drones may be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, as well as those policies separately established by this Resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability. Any violation of this policy may involve suspension of your waterpark pass, skiing or snowboarding privileges, the revocation of your season pass, as well as confiscation of any drone equipment, and may subject violators to any damages, including, but not limited to, damages for violations of privacy and/or physical or personal injuries or property damage, as well as regulatory fines and legal fees.

 

Park FAQs

Some of the best days of summer start off with a questionable weather forecast. When it’s cloudy, crowds are at a minimum, the lines are short & there is even a chance you might get wet. What a great day to visit Camelbeach!

While we don’t offer a refund on tickets, we do make your visit risk free by assuring you that if we suspend operations due to lightning in the area for more than 90 minutes, you will receive a complimentary ticket to come back at a later date.

Here’s what you need to know: In the event the waterpark fully suspends operations on all rides for a total of 90 consecutive minutes, complimentary tickets will be issued.

Everyone in your party needs to have their proof of admission that day, either a ticket purchased at Camelbeach or online. All members of your party must be present with their proof of admission and all of their belongings, as receiving the return visit ticket will forfeit the rest of your day’s visit.

Our state of the art weather alert system is for your safety, while our weather warranty will guarantee your satisfaction.

Cloudy or rainy days are great days to visit Camelbeach Waterpark!  The lines are usually so short, you’ll think you're the only one in the park. Plus, all of our water rides are kept at a comfortable temperature level, so if you're contemplating a weekend getaway and the day's forecast isn't perfect... think of those short lines and enjoy your time at the biggest water park in PA!

There is FREE parking available at Camelbeach’s theme park every day of the week. Preferred parking is also available for just $20 per day. Spots are available on a first come first served basis. This preferred lot will provide the most direct access to the main gate. Handicap parking is also available; kindly have all necessary credentials ready upon arrival.

Simply click on the button below to access the map and directions to the largest waterpark in PA!

Map and Directions

If you want to save time, you should pre-plan and purchase tickets, cabana, and picnic tables online ahead of time. Camelbeach Mountain Waterpark is your one-stop-shop for all things Camelbeach. To start, you can buy general tickets, Four For Fun tickets, and twilight tickets today and print them out at home, so when you arrive at the amusement park, your party can walk directly to the gate without waiting in the ticket line. Season passes and season pass forms can be accessed at home directly from the website as well. 

Before you hit the slides, Camelbeach Pocono Resort does have one recommendation; there are a lot of attractions out there, so it’s always a good idea to pre-determine a meeting spot in the event that you get separated. At the base of the bridge that leads into Camel Cove, you will find our Camel statue which makes a great spot to meet back up with your family or to designate as a fallback location if your party becomes separated.

Camelbeach Mountain Waterpark requires that all guests wear appropriate swimwear. Proper swimwear is defined as a properly fitting and covering, one or two piece swimsuit or shorts that stop above or just below the knees. Thong bottoms, cut-offs, and suits with excessive buckles, rivets, and zippers are not permitted. Children must use diaper covers while enjoying the water park attractions.

Also, you and your family will probably be most comfortable if you wear water shoes or flip-flops. Cubbies are conveniently located throughout the amusement park to store footwear while you enjoy the water rides. If you happen to forget something at home, you can stop by The Loft at Camelbeach for all your water park essentials and Camelbeach souvenirs. Clothing and tattoos must not depict or display any lewd, offensive, or vulgar pictures and/or language. Turning clothing inside out so as to conceal these offenses is not permissible.

Please note that all bags are searched before they are permitted into the family water park. Please view policy PDF to acquaint yourself with the Outside Food & Beverage Policy. Other items which are permissible include towels, sunscreen, and a change of clothes. Life jackets are available for free throughout the amusement park but are distributed on a first come, first served basis.

At Camelbeach Mountain Waterpark, we have tried to think of everything to make your day a little easier. To start, we have plenty of bathrooms located throughout the amusement park. Facilities are well marked and our staff monitors them throughout the day to keep them clean and fresh.

VIEW PARK MAP

One of the most important places for families inside the amusement park is our “Locker Booth.” There, you can rent a locker or stroller. You may view where the Locker Booth is located by accessing our park map.

Park Map

LOCKER PRICES
REGULAR LOCKERS 1 Locker: $8.00
Block of 3 Lockers: $18.00
$10 refundable deposit is available on all lockers. Deposits are refunded only once the key is returned for the day.
LARGE LOCKERS 1 Locker: $12.00
Block of 3 Lockers: $30.00
$10 refundable deposit is available on all lockers. Deposits are refunded only once the key is returned for the day.
ELECTRONIC LOCKERS

$10/$15. Accepts credit cards directly, and the whole family can know the personal PIN number that you set. You may use your electronic locker all day!

No key is necessary, so you won't have to carry a key with you all day!

Electronic lockers are located in 3 places throughout the park: adjacent to the main gate, the hallway next to the Locker Booth, and in the Annex Changing Rooms.

LOCKER RENTAL

If you lose something while in the park, stop by the Locker Booth to see if your item has been returned to our Lost and Found or call (570) 629-1662 (see below for appropriate extension):

Items of value = ext. 1110**
Other items left in the water park = ext. 2232
Other items left at Camelback Mountain Adventures = ext. 2236

Not to worry. At any given moment, Camelbeach employs over 200 staff members throughout the water park, trained for emergencies and ready to answer any questions. Our award-winning lifeguard team is specifically trained and frequently audited by an independent company to ensure that service and safety standards are practiced. If you need a bandage or medical attention for any reason, First-Aid is located adjacent to Pipeline Pizza and is always staffed.

Coolers and outside food and beverage items other than one bottle of water are prohibited inside the park except for the Picnic Area. Picnic tables are $20 to rent for the day and may be reserved online or at any ticket window. Availability is limited, so we encourage all of our guests to reserve their table online. Remember, you will need both your admission ticket and wristband to enter the picnic area. Wristbands will be issued at the ticket window.

If you reserve your table online, simply go to the picnic area reservation table located in the entrance breezeway. For the comfort and convenience of all our guests, there is an 8 person maximum per table, including children in strollers. Eight wristbands will be provided at time of check-in. Please keep in mind that glass, sharp objects, open flames, and alcoholic beverages are not allowed through the gate or in the picnic area. If we have sold out of tables on the day of your visit, you are welcome to tailgate in the parking lot.

Camelbeach Pennsylvania amusement park hosts full service dining at Cameltop Lodge, Barefoot Smokehouse, Mr. Crabby's Deck BBQ, Cleo’s Café, and Pipeline Pizza where you can enjoy fresh salads, wraps, chicken fingers, pizza, burgers, hot dogs, cheesesteaks, and succulent BBQ. Also, snacks, treats, and beverage stands are located throughout the park, and soft-serve ice cream, funnel cake, and hot waffles are available all day! The majority of our food outlets are centrally located right in the heart of the park, making it convenient to satisfy the choosiest eaters. Plus, there is plenty of shaded seating!

View Dining Options

Did somebody say CABANA? One of our 41 private cabanas is absolutely the ideal spot to set up shop with your family. Cabanas are conveniently located around the Kahuna Lagoon Wavepool, Pharaoh’s Phortress, and the Olympic Pool. These Cabanas come in two sizes; regular sized cabanas that accommodate up to six people, while our deluxe cabanas can accommodate up to ten people. Supplies are limited, so if a Cabana interests you, be sure to reserve yours online before your visit. And let’s not forget that food and beverage service is provided!

While we have an attentive staff and a great system in place, nothing beats having your own plan. Right in the heart of our park, you’ll find a five foot tall, stone Camel Statue laying on the sand underneath the palm trees. This is a perfect place to rendezvous in the event that you unintentionally become separated from your loved ones.

Here are some helpful hints right from our Security Team:

  1. Take a deep breath…we’re on it! Most individuals are reunited within fifteen minutes.
  2. As a family or group, pre-determine a meeting area in the event that you become separated.
  3. If you are coming to the park with young children, take a moment to identify the various staff members and uniforms that you see. Also, take the extra minute to remind your children what you are wearing, as this will greatly assist our efforts in picking you out from the crowd.
  4. Did we mention to take a deep breath? There is only one way in and one way out, and the exit is always staffed.

Unfortunately, it’s not all that uncommon for family or group members to become separated from one another while at Camelbeach Mountain Waterpark – it’s a good-sized park, and there are many enticing distractions, like ice cream and waterslides. Fortunately, Camelbeach has a fantastic, attentive staff, and we have a great procedure in place to minimize any anxiety and to expedite a happy reunion.

Camelbeach staff members are easily identifiable; each and every park manager wears a light blue golf shirt and carries a radio. Lifeguards and waterpark attendants wear either red or blue swim suits with well-branded t-shirts, and our security team is dressed in orange Camelbeach t-shirts which read SECURITY across the front. All these team members, including our food and beverage department, are in constant communication.

As soon as any staff member recognizes that an individual may have become separated from a group, or has that “uh-oh, I-can’t-find-my-parents” look in their eyes, we will immediately call by radio to Security. Without hesitation, one of our security members (we have both male and female) will go to the individual and stay with them until they are reunited. Security will go with the individual to the Camel Statue.

For the comfort and convenience of all our guests, smoking is permitted in designated areas throughout the park. Check out the Park Map to find our smoking areas.

View Park Map

You may, but please know that the floatation devices you bring must meet US Coast Guard standards, so air-filled swimmies are not sufficient. However, we have plenty of lifejackets available throughout the park, free for your use! Speaking of swimmer safety, please observe all height restrictions, and take comfort in knowing that Camelbeach Mountain Waterpark is 100% compliant with the Virginia Graeme Baker Act.

You’ll find both changing rooms and showers at Camelbeach Mountain Waterpark. No one ever wants to leave, but the ride home is a little more enjoyable in dry clothes. Check out the Park Map to find our changing areas and restrooms.

View Park Map

Guests with disabilities may call Guest Services at 570-629-1662 ext.2001 or email parkhelp@skicamelback.com for further information.

Camelbeach reserves the right to close slides and attractions throughout the day due to weather, staffing, and the safety and security of our guests and employees. 

THIS IS A CONTRACT-READ IT!

ACCEPTANCE OF THIS TICKET CONSTITUTES A CONTRACT. THE CONDITIONS OF THE CONTRACT ARE SET FORTH BELOW AND WILL PREVENT OR RESTRICT YOUR ABILITY TO SUE CAMELBACK

This Contract is between Camelback Resort, its Owners, Operators and Lessors: CMBK Resort Holdings, LLC, CMBK Resort Operations, LLC, KSL Camelback Management, LLC, EPT Ski Properties, Inc., the Commonwealth of Pennsylvania, and their respective owners, officers, directors, partners, members, investors, operators, management companies, agents, servants and employees (hereinafter collectively referred to as “Camelback”).

I understand and acknowledge that the recreational activities, and use of all associated equipment, rented or otherwise, at Camelback involve inherent risks and other risks associated with the participation in such activities, all of which can result in or cause serious and even fatal injuries.  I further understand and acknowledge that there are inherent and other risks in winter sports, including the sports of skiing, snowboarding, snowtubing, and other snow-related activities (hereinafter referred to collectively as “winter sports”), including the use of lifts and other forms of conveyance. These risks include, but are not limited to, slip-and-falls, variations in snow, steepness and terrain, trail side drop-offs, ice and icy conditions, moguls, rocks, trees, and other forms of forest growth or debris (above or below the surface), bare spots, lift towers, utility lines, poles and guy wires, snowmaking equipment and component parts, trail fences and control nets, and the absence of such fences and nets, Terrain Park features and elements (such as halfpipe, jumps, rails, rollers, hits, etc.), and other forms of natural or manmade obstacles on and/or off designated trails, as well as collisions with equipment, including snowmobiles, obstacles or other skiers, participants or observers.  I understand trail fences are located along the side of some but not all of the trails, as well as along paths and walkways; such fences are not designed to protect you from injury if you run into them or go through, over or under them.  Likewise, I understand trail conditions, paths and walkways vary constantly because of weather changes and skier use.  I understand that a helmet does NOT ELIMINATE THE RISK of injury or death and helmets have only limited capability for shock absorption and that, although the helmet may reduce or mitigate the severity of injuries to the head, it is not a guarantee of the participant’s safety.  I understand that all of the inherent and other risks of participating in winter sports present the risk of injury, including death, that winter sports such as skiing, snowboarding and snowtubing are DANGEROUS, risk sports, and that injuries can be serious and even fatal.  Lastly, I understand and acknowledge there are inherent risks in the participation in or on any amusement ride, device or attraction (hereinafter “amusement ride(s)”) at Camelback.  I understand that patrons of amusement rides, by participation, accept the risks inherent in such amusement rides of which the ordinary prudent person is or should be aware.  I understand I have a duty to exercise good judgment and act in a responsible manner while using the amusement rides and to obey all oral or written warnings, prior to or during participation.  I also understand I have a duty to refrain from participating in or on any amusement rides while under the influence of drugs or alcohol.  Finally, I understand I have a duty to properly use all amusement ride safety equipment.

CAUTION- Some or all of our amusement rides may not be suitable for patrons with heart conditions or neck or back problems or pregnant women.  Please know your limitations.  If you choose to participate, you do so at your own risk. 

IN CONSIDERATION OF BEING ALLOWED TO USE CAMELBACK’S FACILITIES, I AGREE THAT I WILL NOT SUE CAMELBACK AND WILL RELEASE CAMELBACK FROM ANY AND ALL LIABILITY IF I OR ANY MEMBER OF MY FAMILY IS INJURED WHILE USING ANY OF THE CAMELBACK FACILITIES OR WHILE BEING PRESENT AT THE FACILITIES, EVEN IF I CONTEND THAT SUCH INJURIES ARE THE RESULT OF NEGLIGENCE, SOLE OR JOINT, INCLUDING GROSS NEGLIGENCE, OR ANY OTHER IMPROPER CONDUCT FOR WHICH A RELEASE IS NOT CONTRARY TO PUBLIC POLICY, ON THE PART OF CAMELBACK. I FURTHER AGREE THAT I WILL INDEMNIFY AND HOLD HARMLESS CAMELBACK FROM ANY LOSS, LIABILITY, DAMAGE OR COST OF ANY KIND THAT MAY OCCUR AS THE RESULT OF ANY INJURY TO MYSELF, TO ANY MEMBER OF MY FAMILY OR TO ANY PERSON FOR WHOM I AM SIGNING THIS AGREEMENT, EVEN IF IT IS CONTENDED THAT SUCH INJURIES ARE THE RESULT OF NEGLIGENCE, SOLE OR JOINT, INCLUDING GROSS NEGLIGENCE, OR ANY OTHER IMPROPER CONDUCT FOR WHICH A RELEASE IS NOT CONTRARY TO PUBLIC POLICY, ON THE PART OF CAMELBACK. I FURTHER ACKNOWLEDGE THAT THIS AGREEMENT EXTENDS TO MY PRESENCE AT CAMELBACK PURSUANT TO ALL COMPLIMENTARY, PURCHASED, TRADES, EMPLOYEE DISCOUNTED AND VOLUNTEER DISCOUNTED TICKETS OR ANY OTHER TICKETS, PASSES, OR CARDS, PROMOTIONAL OR OTHERWISE, THAT I HAVE OR MAY OBTAIN.

Notwithstanding the foregoing, if I sue Camelback, I agree that I will only bring suit, whether it be on my own behalf or on behalf of a family member, in the Court of Common Pleas of Monroe County or in the United States District Court for the Middle District of Pennsylvania and further agree that any and all disputes which might arise between Camelback and myself and/or my family member(s) shall be litigated exclusively in one of said Courts.   I understand and agree that this Agreement Not to Sue is governed by the laws of Pennsylvania.  I further agree that if any part of this Agreement Not to Sue is determined to be unenforceable, all other parts shall be given full force and effect.

THE PURCHASER OR USER OF ANY TICKET, WHETHER TO PARTICIPATE IN A SPORT OR AMUSEMENT RIDE, VOLUNTARILY ASSUMES THE INHERENT RISKS OF INJURY WHILE PARTICIPATING IN SAID SPORT OR THE RISKS IDENTIFIED WITH PARTICIPATING IN SAID AMUSEMENT RIDE.

No refunds or exchanges. We do not replace lost tickets or zip ties. Rev: 06/01/2019